Privacy Policy

Last Updated: December 7, 2025

1. Introduction

Ready2Build ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect homeowners with licensed builders for bathroom renovation projects.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and location
  • Project details (budget, timeline, goals)
  • Photos of your current bathroom
  • AI-generated design preferences
  • Communication with builders and advisors
  • Payment and billing information (processed via Stripe)

3. How We Use Your Information

We use the information we collect to:

  • Match you with local, licensed builders
  • Generate AI-powered design visualizations
  • Facilitate communication between homeowners and builders
  • Process payments and manage subscriptions
  • Send project updates, notifications, and reminders
  • Improve our platform and services
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Builders: When you are matched with a builder, we share your project details, contact information, and design preferences
  • Service Providers: Third-party services that help us operate (Stripe for payments, AI services for design generation)
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Opt-out of marketing communications
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@ready2build.com.au

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze platform usage, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of Ready2Build after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@ready2build.com.au

Support: support@ready2build.com.au